By purchasing this shadowing session, you are agreeing to the following terms and conditions.
Mentoring Sessions
The two 1hr mentoring sessions following the shadowing experience will take place virtually at a mutually agreeable time for both parties. Sessions must take place within 3 months of the shadowing experience or will be forfeited. Mentoring sessions will carry no monetary value and cannot be traded for product, other services, or refunded.
Educational Experience
Sweet Root Village grants no guarantees about specific topics or experiences covered during this shadowing experience. No one-on-one training is included outside of what is directly relevant to SRV’s production week. The hours available to shadow are determined by Sweet Root Village, and Attendee cannot request extra hours outside of those standard studio and event timeframes. SRV will provide a rough timeline approximately two weeks prior to the shadowing week. Topics and experiences are determined by the events that take place during the shadowing week. Attendee is welcome to ask relevant questions of the owners, Lauren and Rachel, throughout the day based on active production, but is encouraged to save large topics of discussion for the followup sessions after the shadowing experience.
Student is not required nor expected to provide any work during the time of the shadowing experience, and SRV is not liable to compensate for any voluntary work provided.
Payment Terms
A limited amount of mentoring sessions are available each year, so a $500 non-refundable retainer is required to reserve your session. The remaining balance is due 30 days prior to the session start date. The retainer payment is accepted online only by credit or debit card. The remaining balance will be invoiced to the attendee separately and can be paid via credit, debit, or bank transfer. A $50 discount will be offered for bank transfers.
Cancellation and Travel Costs
SRV is not responsible for any travel, food, or accommodations. Attendee is encouraged to book accommodations that do not have strict cancellation policies, as SRV is not liable for those costs incurred or damages in the case of cancellation or rescheduling.
Attendee has up until 30 days prior to the session to cancel with a full refund except the initial $500 retainer that is non-refundable.
All payments are non-refundable within 30 days of the scheduled shadowing session. If the student cancels the shadowing session within this timeframe, no monies will be refunded and SRV will not be responsible for any future credit. If student chooses to reschedule, the new date must take place within 12 months of the originally booked session and is subject to SRV availability.
If SRV initiates a cancelation of the session within the 60 day window, a full refund will be issued including the initial retainer, however SRV is not liable for any lost travel expenses. If full payment is not received by 30 days prior to the session, your ticket will be cancelled and your retainer will be forfeited.
Limit of liability
SRV is not liable for any injuries or damage to person or property while participating in the shadowing program.
Confidentiality and Intellectual Property Rights
Nothing in this Agreement or during the shadowing session shall transfer ownership of or rights to any intellectual property of SRV to the Attendee, nor grant any right or license other than those stated in this Agreement.
All photos, videos, notes, and information gained from this shadowing experience are for the sole purpose of educating the attendee and are not to be shared, sold, or represented as their own. Any proprietary or confidential information obtained during this session including client, employee, or financial information shall expressly remain confidential and shall not be shared.